Modern day cars are very complex and require huge attention to detail to maintain and increase customer satisfaction.
However, we believe that OEM policies towards emergency puncture repairs are not fully though through. It’s just an ‘afterthought’
Yes the pump will work in an emergency but it’s very simplistic and is not designed for regular use to check/correct tyre pressures at an optimum time.
Their analogue dials are not so very accurate and have no details to ensure you have reached the optimum tyre pressure. It’s designed for just an emergency
The Sealant is a latex based product using ammonia to extend its life. Generally these sealants can only seal to 2-4mm in a car tyre tread area and have an expiry date Generally 5 years.
So customer gets a puncture and successfully gets the sealant in the tyre and its inflated to a pressure that’s ’good’. Gets to the tyre shop – the technician takes a look at the tyre off the rim and says ‘Cannot fix tyre’ and perhaps the puncture is just a small nail 2/3mm. Need new tyre. The tyre can be repaired, but the tyre technician doesn’t want to put himself at risk of him being allergic to the latex and anyway it takes ages to clean out. And the customer will pay him RM30?
It works but the customer is going to be presented with an unexpected Bill for 1 – or possibly two tyres. If the tread level is more than 50% worn.
Key takeout points
– The customer is protected from touching the sealant – but the tyre technician has no such protection. Just additional work.
– The tyre is thrown away prematurely and the customer ends up with an unexpected bill. Not really helping the carbon reduction cause?
Based on the OEM and competitor products using latex we have produced a small card designed for a customer’s wallet perhaps that advises that OKO does not use Latex and can be easily washed out. Please repair this tyre. Unless there is other damage that stops this happening.
OKO Sealant fixes punctures while you work
OKO Tyre sealants eliminate most puncture problems – instantly. OKO products are viscous fluids, designed to combat the costly inconvenience of suffering punctures when you really don’t need them.
Block B, Level 2
Hicom Industrial Estate
40400 Shah Alam